bg789's Complete Terms and Conditions

Section 01

General Introduction

bg789 (hereinafter referred to as the "Platform", "we" or "us") provides an online gaming and entertainment service for players in Bangladesh. By accessing this website (https://bg789.lat) and all its associated services, you are deemed to have voluntarily accepted these terms and conditions.

This document serves as a legal agreement between you and bg789. If you do not agree with any part of these terms, please refrain from using our platform. bg789 reserves the right to modify these terms at any time, and your continued use of the platform after any changes take effect will be considered acceptance of the updated terms.

These terms are written in English and apply to the Bangladesh market. In the event of any ambiguity, bg789's decision shall be considered final.

Section 02

Eligibility and Age Requirements

To register and use the bg789 platform, the following eligibility requirements must be met:

• You must be at least 21 years of age or older (for those aged 21 and above only).
• You must register using your real identity.
• The same person may not open more than one account.
• Online gaming is not prohibited for you under the laws of your country.
• You are of sound mind and capable of making your own decisions.

Age Verification Process

bg789 reserves the right to verify a user's age at any time. A national identity card, passport, or birth registration certificate may be requested for identity verification. Account activity may be suspended until age verification is complete. Providing false information will result in permanent account closure and deposited funds may be forfeited.

Section 03

Account Registration and Management

Registration Process

To create an account on bg789, you must provide accurate and complete personal information. If the information provided at registration is found to be false or misleading, bg789 reserves the right to close the account immediately.

Account Security

It is your responsibility to keep your account password and login details strictly confidential. Sharing your account with any third party is strictly prohibited. If you notice any unauthorized use of your account, notify bg789's support team immediately. The account holder is solely responsible for all activity on the account.

Updating Information

If any information registered on your account (phone number, email, payment method) changes, update it immediately. bg789 is not responsible for payment delays or account issues caused by outdated information.

Single Account Policy

Each person may only open one account. If multiple accounts are found from the same person, device, or IP address, all accounts will be closed and bonuses will be forfeited.

Section 04

Deposit and Withdrawal Policy

Deposit Methods and Limits

The following payment methods are currently accepted on the bg789 platform: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳300 for each method. Deposited funds may only be used for gaming purposes.

Withdrawal Policy

The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 5 to 30 minutes. Account verification must be completed before a withdrawal can be made.

Withdrawal Terms

• Withdrawal requests may only be made to the same payment method used for the deposit.
• If there is an active bonus on your account, withdrawal may not be possible until the wagering requirement is met.
• bg789 may place any suspicious withdrawal request on hold for investigation.
• Additional verification may be required for anti-money laundering purposes.
• Some transactions may take longer depending on the payment provider's rules.

Currency

All transactions will be conducted in Bangladeshi Taka (BDT / ৳). bg789 does not currently support any other currency.

Section 05

Bonuses and Promotional Offers

Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 15 times (15x), meaning the total deposit and bonus amount must be wagered 15 times before the bonus funds can be withdrawn.

General Bonus Terms

• A bonus may only be claimed once and cannot be transferred to a third party.
• The wagering requirement must be met before any winnings earned using a bonus can be withdrawn.
• Bonuses may expire within a set period; expired bonuses are automatically cancelled.
• bg789 reserves the right to investigate and forfeit bonuses in cases of suspected or fraudulent bonus claims.
• Any attempt to claim bonuses through multiple accounts will result in the closure of all associated accounts.
• The wagering contribution rate for bonuses may differ across specific games; details will be stated in the terms of each offer.

VIP Program

bg789 has five VIP levels: Bronze (weekly cashback up to 0.2%), Silver (up to 0.5%), Gold (up to 0.7%), Platinum (up to 1.0%), and Diamond (up to 1.2%). VIP level progression and cashback amounts are determined based on your regular gaming activity. bg789 reserves the right to modify VIP terms at any time.

Promotion Withdrawal

bg789 reserves the right to modify or withdraw any promotion, offer, or bonus at any time. Changes to ongoing promotions will be announced in advance.

Section 06

Gaming Rules

Fair Play Guarantee

All game outcomes on the bg789 platform are determined through a fair and transparent process. Our game software providers are verified by internationally recognized testing laboratories. bg789 reserves the right to make necessary corrections in the event of any technical error affecting game results.

Technical Issues

bg789 is not responsible for losses caused by internet disconnection, power outages, or other technical issues during gameplay. Bets cancelled due to server or system errors will be refunded.

Sports Betting

The following rules apply to betting on cricket, football, kabaddi, and other sports:

• Bets may be placed before the match starts or before the relevant market closes.
• If a match is cancelled or postponed, bet outcomes will be determined according to the applicable rules.
• Any bet identified as being connected to match fixing or manipulation will be voided.
• Bets placed at previous odds are not valid after the sports betting market odds have changed.

Live Casino

In live casino games, the dealer's or host's decision is final. If the live feed is interrupted due to a technical error and the result cannot be confirmed, the bet may be voided.

Section 07

Prohibited Activities

The following activities are strictly prohibited on the bg789 platform. Violation of these rules will result in permanent account closure and may lead to legal action:

• Registering using a false or fake identity.
• Opening multiple accounts to abuse bonuses.
• Using bots, scripts, or automated software to play games.
• Deliberately exploiting game errors or bugs.
• Conducting money laundering or any other illegal financial activity.
• Colluding with other players to gain an unfair advantage.
• Attempting to hack or breach the platform's security systems.
• Harassing, threatening, or engaging in offensive behavior toward other users.
• Running gaming-related advertisements or fraudulent promotions outside the platform.

Section 08

Intellectual Property

The bg789 website, its logo, design, content, game interfaces, and all software are the intellectual property of bg789 and its licensors. Users may use the platform for personal and non-commercial purposes.

Without prior written permission from bg789, no user may:

• Copy, reproduce, or redistribute the website's content.
• Use bg789's name, logo, or brand identity for commercial purposes.
• Reverse engineer, decompile, or modify the software.
• Attempt to gain unauthorized access to the game software or database.

bg789 reserves the right to take legal action against any violation of these rights.

Section 09

Limitation of Liability

bg789 will not bear any financial compensation or liability in the following situations:

• Losses caused by internet disconnection or technical issues.
• Errors in third-party software or payment systems.
• Losses caused by the user's own negligence or mistakes.
• Losses resulting from account information being disclosed to others.
• Service interruption due to government orders, natural disasters, or other unavoidable circumstances.
• Emotional or financial harm resulting from losses in games.

bg789's maximum liability in any situation is limited to the amount of the relevant transaction. Where applicable law does not permit this limitation, the provisions of the law shall apply.

Section 10

Privacy & Data Protection

bg789 places the highest importance on protecting your personal information. Our platform is secured with SSL encryption technology. Information provided during registration is used only for delivering services, verifying identity, and meeting legal obligations.

bg789 does not sell your information to third parties. However, information may be shared in the following cases:

• Upon a valid request from legal authorities.
• With authorized payment partners for payment processing.
• For fraud prevention and ensuring security.

To read our full privacy policy, visit the Privacy Policy page.

Section 11

Responsible Gaming

bg789 believes that gaming is a form of entertainment, not a source of addiction or financial problems. We encourage all our users to play responsibly.

Self-Control Tools

bg789 provides the following features for users:

• The ability to set deposit limits.
• The option to temporarily suspend an account.
• A Self-Exclusion option — keeping the account closed for a specified period.
• The opportunity to review gaming history and spending records.

Getting Support

If you notice signs of gaming addiction or financial problems, contact our 24/7 Bengali live chat support immediately. For more details, read our Responsible Gaming page.

Remember: Gaming is only for those aged 21 and above. Never bet more than you can afford.

Section 12

Account Closure & Termination

Account Closure by the User

You can close your account at any time by contacting the bg789 support team. Before closing the account, make sure to withdraw any available balance. Bonuses that have not met verification and wagering requirements will be forfeited.

Account Closure by bg789

bg789 reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• Violation of these terms or any of our other policies.
• Providing false information or evidence of fraud.
• Participation in prohibited activities.
• Failure to pass age verification.
• Extended periods of inactivity.
• Self-exclusion at the user's own request.

The balance of an account closed due to a breach of terms may be forfeited.

Section 13

Dispute Resolution

Filing a Complaint

If you have a complaint about any matter, please first contact our 24/7 live chat support or reach us by email. The support team will take your complaint seriously and will try to resolve it as quickly as possible.

Dispute Process

If the matter is not resolved through initial support, it will be escalated to our senior management. bg789's decision will be considered final, however all parties' views will be considered in a fair and just manner. In the case of a complaint, keep relevant evidence and information on hand.

Legal Jurisdiction

These terms and any disputes arising from them will be governed in accordance with applicable international gaming laws. Resolving disputes through discussion is always the priority.

Section 14

Changes to Terms

bg789 reserves the right to amend or change these rules and terms at any time. Users will be notified in advance of significant changes via email or through the platform.

If you continue to use the platform after changes take effect, you will be considered to have accepted the new terms. If you object to the new terms, close your account and stop using the platform.

The latest version of these terms will always be available at https://bg789.lat/terms-conditions. You are advised to check this page regularly.

Section 15

Contact

If you have any questions, comments, or complaints about these rules and terms, please contact us:

• Email: [email protected]
• Live Chat: Support available in Bengali 24 hours a day, 7 days a week
• Website: https://bg789.lat

To learn more about us, visit the About Us page. For answers to common questions, read our FAQ page.